Better Business Bureau Warns About New COVID-19 Website Scams

The following is an article by the Better Business Bureau (BBB) about fake COVID-19 websites published on April 28:

With shortages of sanitizers, disinfectants, masks and paper products seen throughout the country since the COVID-19 virus first surfaced, BBB warns that websites selling these and other related products have also surfaced.

An investigation by BBB Wisconsin shows that most of these websites are newly created, within the last couple weeks or so. And, as quickly as they’ve surfaced, many have disappeared already. The perpetrators behind the websites keep their identity private, and often disband the sites soon after they’ve created them and have stolen your money.

BBB has been busy investigating several sites and complaints received since mid-March.

One such site was Popumart (popumart.com). Seven complaints have been received from consumers in five states. According to complainants, they responded to ads on social media sites for face masks and hand sanitizers. Ordered products were not received.

Popumart does not list an address or phone number on its website.

The website, which was created on 3/23/20, no longer exists.

Another website, mizinshop.com, was created on 4/1/20 and lists an address in Franco, Wisconsin. This is a fake address, as there is no such city in Wisconsin.

R.G. of California writes, “This site was running ads selling personal protective equipment for Covid-19. I purchased 2 carbon face masks for $53.20…products never arrived and they do not have a customer service phone number. The address does not seem to exist and I emailed them several times with no response. I believe this site is a scam.”

Consumers see an address listed on a website and assume it’s legitimate. Take a moment to check the address and research the company. Scammers are opportunists; they take advantage of whatever is happening currently, like the COVID-19 pandemic, to steal your money.

Spartadata, which also uses the name N95 Health, has been purportedly selling face masks through its website, N95health.com, which was just created on 3/2/20. The address listed on its website is residential, not accurate, and likely hijacked. BBB called the phone number listed on its website but reached a “virtual receptionist” who could not answer any questions about the company. BBB left a message for a return call, but it was not returned.

BBB says there are a few things that you should be on the lookout for when shopping online.

  • Know who you are dealing with.  Check spelling and domain names. Google the website to see if others have been complaining. Look for other tell-tale signs such as poor grammar, lack of information, and capital letters in the middle of sentences.
  • Ensure the website address begins with https://. Also, check the address bar for a “not secure” messageA trustworthy online seller will have a secure domain, keeping your information safe from hackers. Many websites will also have security certification logos visible on their page. Always click on them to verify they open an attached security policy because many scam sites will simply display these logos without an option to click through to a policy.
  • Check the age of a website’s domain. Use a website like Whois to check whether a website was established recently. Because crises like the coronavirus provide new avenues for scammers to take advantage of the public, they will often establish new websites that match current events.
  • Check for an about page and a contact us section. Scammers are creative, but they don’t often take the time to fabricate a full brand history like you would find on a company’s about us page. They may fabricate contact information, but BBB recommends ensuring the phone numbers and email addresses are both legitimate and responsive.
  • Phishing emails often lack personalization. Legitimate companies communicate with customers using their name, but scammers don’t often know their victims. Many email scams will begin with a non-personalized salutation, like “Dear sir or madam.”
  • Check a business at BBB.org. Whether the website offers face masks or toilet paper, verify its legitimacy before you make a purchase or provide your personal information.
  • Always pay by credit card. When purchasing any product or service through a website, always use a credit card as your payment method. If you pay by credit card online, your transaction will be protected by the Fair Credit Billing Act. If the product arrives defective or doesn’t arrive at all, you can dispute the charge on your credit card and temporarily withhold payment while the creditor investigates them.

Read more Tips for Smart Shopping Online.

See more COVID-19 related scams.

If you encounter a scam, please report it to our BBB Scam Tracker at BBB.org/scamtracker. Even if you don’t fall victim to the scam, the information allows you to share your experience with others and helps to protect the public from scammers.

BBB Serving Wisconsin contributed to this article.

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State Extends Non-Essential Business Closures to May 18, Announces Reopening Advisory Board

Gatherings of 10 or More Prohibited Until May 18, Stay at Home Advisory Remains in Effect

The following information is from Gov. Charlie Baker’s office:

BOSTON – Today, the Baker-Polito Administration extended the essential services emergency order to May 18 and launched a Reopening Advisory Board that will produce a plan to the Governor by May 18. The Administration also announced that the Department of Public Health’s Stay At Home Advisory remains in effect and gatherings of 10 or more people remain prohibited until May 18.

Essential Services Order: Governor Charlie Baker’s emergency order requiring that all businesses and organizations that do not provide “COVID-19 Essential Services” close their physical workplaces and facilities to workers, customers and the public will be extended until May 18. Businesses and organizations not on the list of essential services are encouraged to continue operations through remote means that do not require workers, customers, or the public to enter or appear at the brick-and-mortar premises closed by the order. This order also extends the existing ban on gatherings of more than 10 people until May 18.

Stay at Home Advisory: Governor Charlie Baker announced that the Department of Public Health’s stay-at-home advisory will remain in effect. Residents are strongly urged to stay home and avoid unnecessary travel and other unnecessary person to person contact during this time period. Residents who are considered at high risk when exposed to COVID-19 should limit social interactions with other people as much as possible.

Executive Branch Employee Guidance: The Baker-Polito Administration today also extended the guidance issued to Executive Branch employees on protocol during the COVID-19 outbreak to ensure state government can continue to provide key services while protecting the health and safety of the public and the Executive Branch workforce. Under the guidance, all employees performing non-core functions who are able to work remotely should continue to do so until May 18.

Reopening Advisory Board: Today, Governor Baker announced the formation of the Reopening Advisory Board, which will be Co-Chaired by Lt. Governor Karyn Polito and Housing and Economic Development Secretary Mike Kennealy. The Board brings public health officials together with leaders from the business community and municipal government from across the Commonwealth. This group is charged with advising the administration on strategies to reopen the economy in phases based on health and safety metrics. It will meet with key stakeholders and solicit input from a variety of constituencies over the next three weeks to develop a report by May 18 that will include DPH approved workplace safety standards, industry frameworks and customer protocols and guidelines, including enforcement mechanisms and coordination with municipal leaders. This report is due on the 18, but the administration has made clear that public health data and guidance from health care experts will dictate the timeline of the re-opening process.

The 17-member Advisory Board is composed of three public health officials, including Department of Public Health Commissioner Dr. Monica Bharel, three municipal officials, and eleven leaders from the business community, including MassDOT Secretary and CEO Stephanie Pollack. Members of the Advisory Board bring a range of perspectives to the table, such as an understanding of workplaces and workforces and insights into key areas like financial markets, education, manufacturing and transportation.

Reopening Advisory Board Members:

  • Aron Ain, CEO, Kronos Inc & Ultimate Software
  • Carlo Zaffanella, Vice President and General Manager, Maritime & Strategic Systems, General Dynamics Mission Systems
  • Corey Thomas, CEO, Rapid 7
  • Daniel Rivera, Mayor, City of Lawrence
  • Rochelle Walensky, MD, MPH, Massachusetts General Hospital
  • Girish Navani, CEO and Co-Founder, eClinicalWorks
  • Joe Bahena, Senior Vice President, Joseph Abboud Manufacturing
  • Kathryn Burton, Chief of Staff, City of Boston
  • Laurie Leshin, Ph.D., President, Worcester Polytechnic Institute
  • Linda Markham, President, Cape Air
  • Mark Keroack, President & CEO, Baystate Health
  • Monica Bharel, Ph.D., Commissioner, Department of Public Health
  • Nicole LaChapelle, Mayor, City of Easthampton
  • Pamela Everhart, Head of Regional Public Affairs and Community Relations, Fidelity Investments
  • Stephanie Pollack, Transportation Secretary and CEO
  • Steve DiFillippo, CEO, Davios Restaurants
  • Wendy Hudson, Owner, Nantucket Book Partners

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Baker-Polito Administration Announces Further Support, Resources, and Accountability Measures for Nursing Facilities, Funding for Congregate Care Facilities During COVID-19

From Governor Charlie Baker’s office:

BOSTON – The Baker-Polito Administration today announced a second round of funding up to $130 million for nursing facilities to support COVID-19 response efforts over the next two months, as well as increased funding of $44 million for residential congregate care service providers. This funding will support staffing costs, infection control and personal protective equipment (PPE). In addition to increased financial support, the administration has implemented required testing for staff and residents of nursing facilities.

Additional Support Services: The Commonwealth will offer support for temporary staffing assistance for all nursing homes in need. This includes clinical response teams of 120 nurses and CNAs deployed in teams of 10 during emergency situations, crisis management support and deployment of the Massachusetts National Guard. These efforts will be supported by a centralized infection control performance improvement center established by the Massachusetts Senior Care Association.

Increased Financial Support for Nursing Facilities: The administration is releasing a second round of funding for two months for nursing homes that meet specific requirements and accountability measures. The funding is dependent on required COVID-19 testing of all staff and residents, regular infection control audits, appropriate allocation of funding and the public release of facility performance and funding use.

Further details about this second round of funding available for nursing facilities include:

  • Required Testing: Facilities must test all staff and residents, and report results to the state. Facilities are also encouraged to identify and pursue testing avenues with area hospitals, EMS or other providers. The state’s mobile testing program is available for those facilities unable to set up testing.
    • In-person Clinical Audits: All nursing facilities will be regularly audited in-person for infection control and accountability, and each will receive a baseline audit during the first two weeks of May. These clinical audits will be conducted using a 28-point Infection Control Checklist, based on DPH, CDC and industry guidance. This checklist includes infection control, PPE supply and usage, staffing, clinical care, and communication requirements.

Facilities will be scored into three ratings: in adherence (green), in adherence but warrants inspection (yellow) and not in adherence (red).

  • Funding Accountability: Funding release is dependent on accountability measures, including audit ratings and appropriate funding allocation. Facilities must use this funding for staffing, infection control, PPE and other supports that directly benefit staff, including hotels for staff retention and infection control.
  • Staffing Supports: The Commonwealth will provide temporary staffing assistance to all nursing homes during the COVID-19 public health crisis, including clinical rapid response teams to provide urgent, short-term staffing for facilities in need, crisis management experts, and the deployment of the Massachusetts National Guard to aid with logistical, environmental and other supports. The state will also contract with staffing agencies to support facilities that are otherwise unable to access staffing agencies.
  • Infection Control Performance Improvement Center: The Massachusetts Senior Care Association and Hebrew Senior Life, in coordination with other industry providers, will lead an infection control performance improvement center to ensure accountability and provide assistance to facilities that are struggling with infection control capability. The performance improvement center will provide infection control protocols and trainings and PPE supply chain and management support, as well as identify, triage and provide infection control specialist support and intervention.
  • Public Reporting: All performance measures and funding use will be publicly reported using a mandatory reporting template, and the Commonwealth will provide consolidated information in the testing completion status by facility, COVID-19 case counts and mortality of staff and residents, and audit results. These reports will be due shortly after June 30, and the Commonwealth will then compile and deliver a public report.

Read more.

Increased Support for Residential Congregate Care Service Providers: The administration is providing a second phase of increased funding – $44 million – across purchase of service residential congregate care service providers during the COVID-19 outbreak. This funding builds on the $95 million in increased funding announced on March 30, bringing the total funding for these providers to $139 million, and will support increased staffing costs, infection control and PPE.

To mitigate many residential congregate care service providers’ expenses related to the COVID-19 surge, Executive Office of Health and Human Services (EOHHS) agencies will increase the monthly reimbursement for May and June services for an additional 15%, in addition to the previously announced 10% increase. Further support to address provider needs during the surge include mobile COVID-19 testing expansion and coordination with MEMA to provide PPE to providers.

EOHHS agencies work with 238 residential service providers throughout the Commonwealth to ensure the health and well-being of over 20,500 individuals reflecting diverse populations, including children, youth and families, and individuals with physical, cognitive, emotional, behavioral health, intellectual and developmental disabilities and survivors of domestic and sexual violence.

Read more.

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Baker-Polito Administration Files Medicaid Waiver For MassHealth Flexibility, Provides Update On Launch Of New Unemployment System

BOSTON – The Baker-Polito Administration today announced new federal waiver requests to provide the state’s MassHealth program with more flexibility to respond to COVID-19, and provided an update on Massachusetts’ successful implementation of the new Pandemic Unemployment Assistance program.

MassHealth Waiver Requests: Massachusetts is filing two waiver requests with the Centers for Medicare & Medicaid Services (CMS) that will give the state and its Medicaid program, MassHealth, more flexibility to respond to the COVID-19 public health emergency. If allowed, the waivers will build upon the two previously submitted waivers and enable MassHealth to deliver the most effective care to its members and support health care providers.

Through these waiver requests, the Commonwealth is seeking flexibility to address key areas of need:

  • Expand Medicare telehealth coverage to include services provided by phone and video, to increase access to health care for seniors and individuals with disabilities without readily accessible video technology. This expansion is consistent with telehealth coverage currently provided by MassHealth and commercial plans.
  • Allow MassHealth to waive the requirement that certain applicants and members spend down to qualify for coverage in cases of financial hardship.
  • Extend retroactive coverage for individuals who qualify for MassHealth to allow individuals to be covered up to 90 days prior to submitting their application.
  • Provide flexibility for federal provider payment limits to enable MassHealth to provide critical stabilization funds to health care providers.
  • Ease provider requirements that could result in unnecessary administrative burdens or barriers to care.

PUA Unemployment System Launch: Earlier this week, Massachusetts became one of the first states in the nation to successfully implement the Pandemic Unemployment Assistance (PUA) program established by the federal CARES Act. This program provides benefits for individuals who do not qualify for traditional unemployment benefits, but have lost their jobs due to COVID-19.

The platform launched on April 20, 10 days ahead of the previously scheduled launch date. Since then, the PUA system has so far processed well over 100,000 claims, and benefit checks, which include an additional $600 as part of another federal CARES Act benefit implemented by the administration, are already being issued.

Visit www.mass.gov/pua to learn more and apply.

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Massachusetts Division of Banks Joins Multi-State Initiative to Provide Relief to Massachusetts Student Loan Borrowers

From Governor Charlie Baker’s office:

BOSTON – The Massachusetts Division of Banks (DOB) has joined a multi-state initiative to secure payment relief options for Massachusetts student loan borrowers and issued a Consumer Advisory with important information and resources for private student loan borrowers.

Through this initiative, DOB has secured relief options with 15 private student loan servicers to expand on the protections the federal government granted to federal student loan borrowers. These new options stand to benefit over 182,000 Massachusetts borrowers with privately held student loans.

This response builds on the federal CARES Act, which provided much needed relief for students with federal loans, including the suspension of monthly payments, interest and involuntary collection activity until September 30, 2020, as well as the recently announced Massachusetts Department of Higher Education’s deferment of payments in its No-Interest Loan Program until August 1, 2020.

Under this initiative, borrowers with commercially-owned Federal Family Education Program Loans or privately held student loans who are struggling to make their payments due to the COVID-19 pandemic will be eligible for expanded relief. Borrowers in need of assistance must immediately contact their student loan servicer to identify the options that are appropriate to their circumstances. Relief options include:

  • Providing a minimum of 90 days of forbearance
  • Waiving late payment fees
  • Ensuring that no borrower is subject to negative credit reporting
  • Ceasing debt collection lawsuits for 90 days
  • Working with borrowers to enroll them in other borrower assistance programs, such as income based repayment.

Additional information and resources, including a full list of participating private student loan servicers, are included in the Division’s Consumer Advisory.

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State Announces Extension of School and Non-Emergency Child Care Program Closures, Continued Steps to Support COVID-19 Response

From Governor Charlie Baker’s office:

Baker-Polito Administration Announces Extension of School and Non-Emergency Child Care Program Closures, Continued Steps to Support COVID-19 Response

New measures include deferred student loan payments, updated remote learning guidance and enacting legislation to protect residents from evictions and foreclosures

BOSTON – The Baker-Polito Administration today announced new actions to support the ongoing COVID-19 response, including extending the closure of all public and private schools through the end of the school year, and the closure of all non-emergency child care programs until June 29, 2020. The Administration also announced further support for students and families impacted by COVID-19.

Schools and Non-Emergency Child Care Programs: Governor Charlie Baker issued an emergency order extending the closure of all public and private schools through the end of the school year, and the closure of all non-emergency child care programs until June 29, 2020 in an effort to prevent the further spread of COVID-19 in the Commonwealth.

  • This order expands the March 25 order suspending normal educational operations at schools and non-emergency child care programs. The Department of Early Education and Care (EEC) established a process to approve Exempt Emergency Child Care Programs to serve families of first responders, medical personnel and essential workers.
  • Emergency Child Care programs approved by EEC will continue operating. Currently there are 523 emergency child care programs statewide serving families of essential workers. Weekly attendance averages about 2,500 children in these programs across the Commonwealth.
  • EEC will continue to pay subsidies to child care providers based on their pre-COVID-19 enrollment, in order to support the workforce.
  • The order does not apply to residential special education schools.

Read the Orders here: K-12 School Order Link Child Care Program Link

Child Care Program Resources: The Department of Early Education and Care is reviewing its regulations and funding programs to develop new approaches to incrementally restore child care capacity for family child care and center-based programs in the coming months.

  • To support families of essential workers and families with children who have special needs, EEC and Care.com have partnered to assist currently unemployed child care workers and provide skilled in-home care. Care.com is offering both eligible families and child care workers free 90-day premium memberships, accessible here.
  • Complementing the existing partnership between WGBH and DESE, EEC is launching further collaboration with WGBH to provide resources and activities for parents with young children.

Remote Learning Resources: The Department of Elementary and Secondary Education (DESE) will issue updated guidelines for schools to support remote learning efforts through the duration of the school year, including expanded STEM learning, and will prepare recommendations to strengthen summer learning opportunities for students.

  • DESE has launched a Remote Learning Essentials initiative, focused on addressing access to tools, Internet connectivity, and educator training necessary to enhance remote learning during school closures.
  • The department is conducting a survey of school districts to identify barriers that inhibit effective remote learning, including challenges around inequitable access to technology.
  • An advisory group of administrators, educators, parents, students and business leaders will engage external partners to mobilize resources for schools, including philanthropic gifts and in-kind contributions.
  • DESE will also solicit input from national and local education vendors regarding the potential to create a statewide online education platform for districts to opt into and customize.

STEM Learning: In partnership with EEC, DHE, the STEM Advisory Council and Regional STEM Networks, DESE has established online STEM education resources to provide continued support for remote learning opportunities. This includes virtual STEM learning opportunities for both students and teachers, and is accessible here.

No-Interest Student Loan Program: The Massachusetts Department of Higher Education (DHE) is deferring scheduled repayments for its No-Interest Loan Program for a duration of four months to support relief efforts during the COVID-19 public health emergency. These deferments will help approximately 12,000 students that participate in the $5 million program annually funded through the repayment of loans.

  • All no-interest loan accounts currently in repayment will automatically be placed in a deferment from April 2020 through July 2020. This deferment will not count toward the program’s permissible 36 months of available deferment.
  • If a payment has already been made for April, that payment will be applied to the outstanding balance and not refunded. While accounts are in deferment, borrowers who wish to continue monthly payments may do so, without incurring late fees until July 31, 2020.
  • Accounts currently 120 days past due will not be placed into collections until August 2020, and regular credit bureau reporting will resume at the end of August.

Eviction and Foreclosure Protections: Yesterday, Governor Baker signed legislation into law to protect homeowners and tenants from eviction and foreclosure. An Act providing for a moratorium on evictions and foreclosures during the COVID-19 emergency ensures housing stability for residents and families, and can be read in its entirety here.

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DEA launches Secure Your Meds campaign, calls on Americans to keep medications safe

WASHINGTON – With families encouraged to stay at home due to the nationwide health crisis, the Drug Enforcement Administration is asking Americans to keep prescription medications safe and secure until they can properly dispose of them.

The Secure Your Meds awareness campaign addresses a vital public safety and health issue. Medicines that languish in home cabinets are highly susceptible to diversion, misuse, and abuse. The campaign also prompts families to discuss the issue of controlled prescription drug abuse.

“Protecting the health and safety of our communities is DEA’s top priority, especially during the unprecedented public health emergency,” said DEA Acting Administrator Uttam Dhillon. “With Americans at home, families need to be even more vigilant and keep prescription medications safe, secure, and out of reach of children and others in the household.”

DEA holds its National Prescription Drug Take Back Day twice a year. However, because of the current nationwide coronavirus pandemic, DEA postponed the 2020 Spring Take Back Day, originally scheduled for April 25, 2020. DEA will reschedule Take Back day for a date shortly after the health crisis recedes and national emergency guidelines are lifted.

In the meantime, DEA wants to remind Americans to clean out their medicine cabinets and secure unused, unwanted, and expired prescription medications for the next National Prescription Drug Take Back Day, on a date to be determined.

Rates of prescription drug abuse in the United States are alarmingly high, as are the number of accidental poisonings and overdoses due to these drugs. Studies show that a majority of abused prescription drugs are obtained from family and friends, including from the home medicine cabinet.

Once the Centers for Disease Control and Prevention lifts restrictions, DEA will reschedule Take Back Day. More information on the Secure Your Meds campaign and Take Back Day is available at www.DEATakeBack.com.

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State Announces Implementation Of CARES Act Unemployment Benefits For Self-Employed, Gig Economy And Other Workers

From Governor Charlie Baker’s office:

BOSTON – The Baker-Polito Administration announced today that Massachusetts residents who are not eligible for regular unemployment benefits can now apply online for the new Pandemic Unemployment Assistance (PUA) program.

The new federal PUA program provides up to 39 weeks of unemployment benefits who are unable to work because of a COVID-19-related reason but are not eligible for regular or extended unemployment benefits. This includes self-employed workers, independent contractors, gig economy workers, and those with limited work history. Applicants can learn more and apply at www.mass.gov/pua.

“As a Commonwealth, we are committed to doing everything in our power, and moving as urgently as possible to get workers impacted by the COVID-19 crisis the benefits they deserve,” said Governor Charlie Baker. “With the implementation of this new federal benefit program, we can better support workers not normally covered by the unemployment system like those who are self-employed or work in the gig economy.”

“The COVID-19 pandemic has upended the lives of workers across the Commonwealth, and our Administration is doing everything we can to help,” said Lt. Governor Karyn Polito. “The implementation of the Pandemic Unemployment Assistance program in Massachusetts is another important step in our efforts to help those who are economically disrupted by this virus.”

To be eligible for this new program, individuals must provide self-certification that they are otherwise able and available to work but are prevented from doing so by circumstances relating to COVID-19, including their own illness or that of a family member.

Those able to telework with pay and individuals receiving paid sick or other leave will not qualify for PUA. Individuals receiving paid sick leave or other paid leave benefits for less than their customary work week, however, may still be eligible for PUA. Also, those working fewer hours, resulting in a loss of income due to COVID-19, who are not eligible for regular unemployment benefits may be eligible for PUA.

“It is vital that our workforce gets the resources and help they need during this critical time,” said Secretary of Labor and Workforce Development Rosalin Acosta. “I’m proud of everything our team is doing to rapidly implement new programs, and ensure that as many eligible workers as possible get some relief.”

The federal CARES Act signed into law on March 27 created PUA, as well as another temporary federal program called Federal Pandemic Unemployment Compensation (FPUC) that provides an additional $600 weekly benefit for those receiving unemployment benefits or PUA. FPUC provides that additional benefit through July 25, 2020. The Commonwealth announced implementation of FPUC earlier this month.

All approved PUA applications will initially receive the minimum weekly benefit amount, plus the additional $600 FPUC weekly benefit. Once a worker’s wages are verified, weekly benefit amounts may increase. The amount of PUA benefits received is based on the individual’s reported previous income. PUA benefits may not be more than the state’s maximum weekly benefit rate for regular unemployment, which is $823 in Massachusetts.

Weekly benefits, including any increase to your weekly benefit amount, will be retroactive to January 27, 2020, or the date when you became unemployed, whichever is more recent, as long as you became unable to work because of a COVID-19 related reason.

PUA Application Process:

To apply, individuals must provide their Social Security number or US Citizenship and Immigration Services (USCIS) number if not a citizen of the United States, and their wage records for 2019, which includes 1099 forms, pay stubs, or bank statements. Applicants will also need the Social Security numbers and dates of birth for dependent children and, if requesting direct deposit for payment, your bank account and routing numbers. A full list of required documents is available at www.mass.gov/pua.

Please note that, initially, the system can only pay benefits retroactively to the week ending March 14, 2020. Eligible workers will be able to certify for benefits, and will be able to request benefits retroactively to January 27, 2020, if their dates of unemployment make them eligible.

Individuals who are determined ineligible for PUA will receive a written disqualification along with information on how to pursue an appeal. Additional information about the appeals process will be separately posted at a later date. Please visit www.mass.gov/dua for the latest information.

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Baker-Polito Administration Announces New Funding, Outlines Ongoing Steps To Support Long-Term Care Facilities

From Governor Charlie Baker’s office:

BOSTON – The Baker-Polito Administration today outlined ongoing steps to support long-term care facilities, including $130 million in new funding, expanded testing, PPE distribution and more.

Long-Term Care Facility Support: The COVID-19 Response Command Center is working to detect, prevent and manage the outbreaks of COVID-19 throughout the state and is intensely focused on mitigating the spread of illness in senior living facilities. Statewide, there are 383 nursing homes, 255 assisted living residences, and 93 rest homes in Massachusetts. There are approximately 38,000 residents in nursing homes; 16,500 in assisted living residences; and 3,000 residents in rest homes. Recognizing that these facilities are highly vulnerable to outbreaks of COVID-19, the Administration in March implemented stringent visitation restrictions and screening guidelines for staff at long-term care facilities.

Today, the Administration outlined ongoing steps and new resources to support these facilities:

$130 Million In New Funding:

In early April, the Administration announced a 10% MassHealth rate increase (approximately $50 million) across the board for all nursing facilities.

Facilities that create dedicated COVID-19 wings and units and follow necessary safety protocols will be eligible for an additional 15% rate increase, or a net increase of 25% (approximately $50 million). These funds support additional staffing, infection control and supply costs throughout the state of emergency.

An estimated $30 million will support facilities that established dedicated skilled nursing facilities.

Expanded Mobile Testing:

The Commonwealth’s Mobile Testing program, a partnership between the Department of Public Health, the National Guard, and the Broad Institute has improved access to testing for nursing home, rest home, and assisted living facilities to test more people. On April 13th, the Administration updated testing guidance to encourage long-term care facilities to conduct widespread testing for residents, even if they have no symptoms, and staff. In addition to the mobile testing program, facilities can conduct their own on-site testing using kits supplied by the Broad Institute.

  • As of April 14, more than 4,500 tests have been collected at 264 facilities.
  • As of yesterday, 77 facilities had requested more than 8,600 test kits.

PPE Distribution:

Since the beginning of March, the Command Center has distributed nearly 1.3 million masks, almost 200,000 gowns and over 2 million gloves to long-term care facilities.

Rapid Response Clinical Team & Staff Resources

The Commonwealth has also mobilized rapid-response clinical teams to provide short-term support for facilities with a high volume of cases or with critical staffing needs. These teams are made up of EMS technicians, nurses, and other health care professionals.

To meet staffing needs, the Administration has

  • Stood up a Long-Term Care Portal to match individuals that have registered through the portal with the staffing requests submitted by facilities;
  • Announced a $1,000 signing bonus to all individuals that register through the LTC portal to work for a certain amount of time in a nursing home, and;

Crisis Management Support:

To provide crisis management support for long-term care facilities, the Administration has also contracted with a firm specializing in nursing home crisis management. They will be available to provide facilities with on-site management and operational support to assist with staffing, vendors, implementing infection control measures, etc. The firm will also support efforts to stand up dedicated COVID-19 facilities and wings/units within existing nursing facilities.

Dedicated COVID-19 Skilled Nursing Facility Capacity Update:

The Administration has pursued three parallel options for expanding COVID-19 dedicated nursing facility capacity:

  • Approach 1: Converting existing occupied facilities to fully dedicated COVID-19 facilities. An example of this is the Beaumont Facility in Worcester.
  • Approach 2: Converting empty facilities to stand up a new dedicated COVID-19 nursing facility. An example of this is the Pioneer Valley Recovery Center in East Longmeadow.
  • Approach 3: Creating dedicated COVID-19 wings within a broader nursing facility.

To date, in addition to the Beaumont facility, the Commonwealth currently has 5 dedicated COVID-19 facilities opening within the next 7-10 days in Brewster, Falmouth, New Bedford, East Longmeadow and Great Barrington; and several others in the planning stages.

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Governor Baker, Lt. Governor Polito Tour Field Medical Station at Joint Base Cape Cod, Announce Further COVID-19 Response Reporting Data

From Governor Charlie Baker’s office:

BOURNE – Governor Charlie Baker and Lt. Governor Karyn Polito today joined Massachusetts National Guard Adjutant Major General Gary W. Keefe to tour the ongoing work to establish a new Field Medical Station at Joint Base Cape Cod in Buzzards Bay. The administration also announced expanded COVID-19 response efforts reporting data to include statewide hospital capacity and PPE distribution.

Cape Cod Field Medical Station: The Joint Base Cape Cod Field Medical Station supports the Administration’s strategy to increase hospital bed capacity for COVID-19 patients across the Commonwealth through the development of five regional medical facilities. Cape Cod Healthcare serves as the field hospital’s local health care partner and will manage the facility, which will house 94 beds and expects to admit patients beginning next Monday, April 20.

Medical stations, like the one being deployed to Cape Cod, are required to set up in facilities of at least 40,000 square feet to comply with the Americans with Disabilities Act, and include beds, supplies and a cache of medicine for basic care. Alternate medical sites like this one are in place to support existing hospital capacity in the region and do not provide care for walk-in patients.

Expanded COVID-19 Response Reporting: To support ongoing preparations for a surge in COVID-19 cases, Baker-Polito Administration today announced the expansion of COVID-19 response reporting to include statewide hospital capacity and PPE distribution data.

  • Testing: Daily test reporting data, including number of positive cases, can already be found at this link at 4:00 PM each day.
  • Hospital Capacity: Also at 4:00 PM each day, the Command Center will report hospital bed occupancy and availability as reported by Massachusetts hospitals at this link.
  • PPE Distribution: Additionally, PPE distribution reports will be posted each day by 4:00 PM, and can be found here.

The Baker-Polito Administration will continue to update the public on developments related to COVID-19. Residents can visit www.mass.gov/covid19 for the latest information, call 2-1-1 with questions, and text “COVIDMA” to 888-777 to subscribe to text-alert updates.

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